Free Standard Shipping is available on all orders over $13.

Orders placed after Friday at 12:00 PM PST will be shipped the following business week. We utilize USPS for our Standard Shipping.

Please allow 2-7 business days for standard shipping and processing within the continental United States. Orders to Alaska, Hawaii, and the US Virgin Islands typically take 6+ business days.

Upon checkout, you will receive an email confirmation of your order. Once your order has shipped, you will receive a second email that confirms the shipment and includes your tracking information, allowing you to check the status of your order at your convenience.

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Please note that gift cards are non-returnable.

We require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days.

First, check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at orders@liveplusultra.com.

Yes! PLUS ULTRA bamboo toothbrushes and replacement heads provide an environmentally-friendly alternative to plastic and are made from over 90% biodegradable materials.

Yes! PLUS ULTRA's toothbrushes are designed to the specifications of dentists and feature a wave shaped brush head with soft, BPA-free bristles for optimal performance.

PLUS ULTRA's 100% biodegradable, paper packaging is made from paper certified by the Forest Stewardship Council (FSC). We use plant based inks to print our packaging. This packaging is used for all PLUS ULTRA products, included toothbrushes, replacement heads, and bamboo toothbrush accessories. 

Our toothbrush heads are made of soft, nylon bristles and metal staples to hold the bristles in place.

There is a big misconception here, or "greenwashing" as we call it. A few brands out there make claims that their bristles are biodegradable, compostable, or recyclable- none of which is not factual (ie: made with caster bean oil). We use Nylon, because that's what dentists and the American Dental Association and US Dentists both recommend is best to keep your enamel safe and prevent scratching. Should they recommend another material, we will absolutely consider it. But there is no better option as of yet!

The American Dental Association recommends that toothbrushes be replaced every 3-4 months or sooner if the bristles become frayed with use. Toothbrushes should always be replaced after you've had a cold or flu.

PLUS ULTRA’s bamboo toothbrushes are made from 100% organically grown, sustainable, anti-microbial Moso bamboo — a durable material with anti-bacterial properties.

The bamboo toothbrush handle can be disposed of in an active compost and will biodegrade.

The nylon bristles and metal staples are not biodegradable. The bristles can be pulled out with pliers and once removed the small metal staples or, alternatively, you can snap off the bristle head. The nylon and metal should be thrown away. These are not recyclable.

The packaging of your PLUS ULTRA bamboo toothbrush can be put in your recycling bin or compost bin.

All toothbrushes should be rinsed with tap water after use to remove residual toothpaste or debris and then stored upright in a dry environment. Our bamboo toothbrush cases and head are also a great way to store our bamboo toothbrushes! 

Biodegradable cornstarch. Non-GMO. And they are patent-pending.

No! Besides the fact that these "bamboo heads" have plastic inserts in them, we tried bamboo heads (many moons ago in our R&D stage) and they don't withstand the vibrations of an electric toothbrush. So unless you want your bristles falling out, or cracked bamboo pieces in your mouth- we highly recommend to avoid these. We won't ever make them, because they don't work- at all. Simple as that. ;)

First, remove the nylon bristles and metal and white ring at the base of the head. These are not biodegradable and must be disposed of in the trash. The remaining base portion is biodegradable and compostable. Depending on the composting environment, the cornstarch portion will biodegrade between 4 weeks and 6 months. This all depends on the amount of light, moisture, heat, oxygen and nutrients exposed in the compost- these all affect the speed of biodegradability. For fastest results, recommend composting in an industrial facility.